Thursday, January 18, 2007

Secret admirer!

Or not!

The staffroom at work is right next to my office. At morning tea this morning, one of the secretaries spotted a small bunch of flowers on a ledge outside my window, and one of the other secretaries ran out and grabbed it. Then debate raged over whether I have a secret admirer or whether someone just left them there by mistake (there's a car park outside my window).

The funny thing is, I was reading my book and completely oblivious to the whole thing! It's a pretty pathetic bunch of flowers and still had the price tag on it so if it was a secret admirer I don't really want to know!

I am wondering if I should shut my privacy blinds though!

Wednesday, January 17, 2007

Back in the good books!

Excuse the pun. Amazon's response:

Thank you for writing to

I have confirmed that we mistakenly charged you for the above order
in the amount of $13.46 and have requested a refund of $13.46 to
your credit card. Please accept my sincere apology that this
occurred. As a representative of, I want to assure you
that we value our customers' trust above all else--it's the
foundation on which our company was built. Please know that we'll
continue working hard to ensure that you receive accurate service,
and to minimize the chances of anything like this occurring again.

Thisrefund should go through within the next 2 to 3 business days
and will appear as a credit on your next credit card billing

You may view completed refunds by clicking the "Your Account" link
at the top of our web site, then clicking "Go!" next to "open
andrecently shipped orders." Completed refunds will appear at
thebottom of an individual order's summary page.

I hope that you will continue to consider for your future
online shopping needs.

Tuesday, January 16, 2007

Bad Amazon!

I posted earlier about how happy I was with Amazon's service.

Not so much now.

See, back then a cd ordered from Amazon was stolen from my mailbox before I got home. Not quite knowing what I could do about this, I emailed Amazon to let them know. They said they would refund me and re-order the item. Brilliant! They also said that as the cost of return shipping was prohibitive I did not need to return the item. Well, as I never had the item returning it would have been impossible anyway, so all good.

Today I received an email stating that as I had not returned it, they had charged my credit card for it. If I did return it they would refund this amount.

WTF? I have sent an email to them enclosing a copy of the original email they sent me. Stay tuned for the result. I would really love to keep shopping with Amazon...